The link to citi's live chat does not function. No matter what browser I use, I click a...

GetHuman-lmanoog's customer service issue with Citibank from February 2019

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The issue in GetHuman-lmanoog's own words
The link to citi's live chat does not function. No matter what browser I use, I click and nothing happens. When I try the link to the secure message center, I get an error that says Citi doesn't have any messages for me: duh. I'm the one with a message for Citi. This is infuriating -- I'm out of the country and placing calls is very difficult. I have questions about my account and no way to contact my bank.
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Citibank

Customer service issue
Reported by GetHuman-lmanoog
Feb 28th, 2019 - 3 mons ago
I have an issue with Citibank too
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Seen by 8 customers so far
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Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN
Timeline
GetHuman-lmanoog started working on this issue
Feb 28th 5:43pm
GetHuman-lmanoog indicated the issue is not fixed yet.
Feb 28th 5:44pm