My Customer service issue with Citibank from November 2018

Help with my Citibank issue
The issue in GetHuman-dccreame's own words
I was trying to do something, and ran into a problem.
GetHuman-dccreame did not yet indicate what Citibank should do to make this right.
I have an issue with Citibank too
How GetHuman-dccreame fixed the problem
I cannot fix your software problems, that is the responsibility of your IT service department. They should have been able to do this within **-** hrs not weeks and no solution yet. It appears that it is not a very high priority problem.
Please help with my Citibank issue
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Citibank

Customer service issue
Reported by GetHuman-dccreame
Nov 1st, 2018 - 2 mons ago
I have an issue with Citibank too
Fixed
GetHuman-dccreame shared how to fix
Seen by 1 customer so far
Similar issue to 1070 others
0 customers following this
Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN
Timeline
GetHuman-dccreame started working on this issue
Nov 1st 2:47pm
GetHuman-dccreame confirmed the issue is fixed. Hooray!
Nov 1st 2:47pm