I am trying to resolve a debt on an old account that I no longer have the account numbe...

GetHuman833195's customer service issue with Citibank from June 2018

3 views
 | 
403 similar
 | 
0 following
Help with my Citibank issue
Next: our robot will wait on hold for GetHuman833195 to get a Citibank rep on the line!
Always use the GetHuman Phone tocall Citibank. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman833195's own words
I am trying to resolve a debt on an old account that I no longer have the account number or info for. The account has been in a debt resolution program for ** months and is taking too long to resolve. I'm trying to reach out to Citibank to pay it and cannot get anyone to help me. No one can find the account. I only have the last * digits of the account. The last number I was given to call was full of automated advertisements and offers....it was ridiculous!!! I need a live person to help me out with this.
GetHuman833195 did not yet indicate what Citibank should do to make this right.
I have an issue with Citibank too
How GetHuman833195 fixed the problem
We are waiting for GetHuman833195 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Citibank's attention and get better help faster. Tap below to get started.
Having Citibank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman833195 fixes it.
This email address isn't valid

Citibank

Customer service issue
Reported by GetHuman833195
Jun 29th, 2018 - a yr ago
I have an issue with Citibank too
Fixed
Seen by 3 customers so far
Similar issue to 403 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN
Timeline
GetHuman833195 started working on this issue
Jun 29th, 2018 4:22pm
GetHuman833195 confirmed the issue is fixed. Hooray!
Jul 6th, 2018 6:31am