Somebody hacked into my account last night and ordered twice. I have proof of these ord...

GetHuman3775724's customer service issue with Chipotle Mexican Grill, Inc. from October 2019

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Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman3775724's own words
Somebody hacked into my account last night and ordered twice. I have proof of these orders from emails. I live in Connecticut, and the orders were made in California. I already called by bank to cancel the card that was linked to my chipotle account, but I need to be reimbursed for the orders I didn’t place. I also cannot access my account right now even after I have changed my password because it says that my “email isn't quite right” (even though it is). Again, I just want to be reimbursed or else I will file a dispute with my bank.

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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman3775724
Oct 16th, 2019 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 2274 others
0 customers following this

Timeline

GetHuman3775724 started working on this issue
Oct 16th, 2019 2:48pm
GetHuman3775724 indicated the issue is not fixed yet.
Oct 16th, 2019 10:25pm
GetHuman3775724 indicated the issue is not fixed yet.
Oct 17th, 2019 3:28pm

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