I received a gift card for Christmas. Tried to use it this evening, and there’s a ZERO...

GetHuman-tymesqua's customer service issue with Chipotle Mexican Grill, Inc. from January 2019

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The issue in GetHuman-tymesqua's own words
I received a gift card for Christmas. Tried to use it this evening, and there’s a ZERO balance on it, it’s never been used. You can trace the number to the retail outlet that sold it, but I’ve got no clue where it was purchased because I received five as gifts. I’ve been told this happens quite often and it seems like a scam for someone. Not very happy considering how many times a month I visit Chipotle!**The card number is **** **** **** **** value $****Not only was it embarrassing that the card was declined, but you make it extremely difficult to speak to a customer service rep by phone!
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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-tymesqua
Jan 13th, 2019 - 9 mons ago
I have an issue with Chipotle Mexican Grill, Inc. too
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GetHuman-tymesqua started working on this issue
Jan 13th 11:39pm