I had an issue with the app. I was about tonplace on order at one location and then rea...

GetHuman-bseelig's customer service issue with Chipotle Mexican Grill, Inc. from August 2018

4 views | 195 similar | 0 following
Help me with my issue
First: share to improve GetHuman-bseelig's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bseelig's next move: call Chipotle Mexican Grill, Inc..
The best way to get your problem resolved is to tap the button below to start calling Chipotle Mexican Grill, Inc.. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-bseelig may need:
Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman-bseelig's own words
I had an issue with the app. I was about tonplace on order at one location and then realized I needed to order it at a different location. I went back to try to change the location but the app kept acting weird so I decided to just exit out. About ** minutes later, once I had already gotten my food, I got an email saying my order was ready at the other location even though the app never showed that I actually placed it. This happened on the BOGO day so I'm thinking that had something to do with it as I've had trouble with the app in the past. I would like a refund for the location the online order went to, since I basically ended up getting charged twice (once at the wrong location and once when I actually bought the food in person)

GetHuman-bseelig did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.

How GetHuman-bseelig fixed the problem

We are waiting for GetHuman-bseelig to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Chipotle Mexican Grill, Inc. customer problems.
How Do I File a Complaint with Chipotle?What Should I Do If I Was Overcharged by Chipotle?
Do you have a customer issue as well?
We can help you get Chipotle Mexican Grill, Inc.'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bseelig fixes it.
This email address isn't valid

Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-bseelig
Aug 22nd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 195 others
0 customers following this


GetHuman-bseelig started working on this issue
Aug 22nd, 2018 8:47am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies