I had an issue with the app. I was about tonplace on order at one location and then rea...

GetHuman-bseelig's customer service issue with Chipotle Mexican Grill, Inc. from August 2018

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The issue in GetHuman-bseelig's own words
I had an issue with the app. I was about tonplace on order at one location and then realized I needed to order it at a different location. I went back to try to change the location but the app kept acting weird so I decided to just exit out. About ** minutes later, once I had already gotten my food, I got an email saying my order was ready at the other location even though the app never showed that I actually placed it. This happened on the BOGO day so I'm thinking that had something to do with it as I've had trouble with the app in the past. I would like a refund for the location the online order went to, since I basically ended up getting charged twice (once at the wrong location and once when I actually bought the food in person)

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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-bseelig
Aug 22nd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 195 others
0 customers following this

Timeline

GetHuman-bseelig started working on this issue
Aug 22nd, 2018 8:47am

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