Ordered online for the student promo. Forgot to add student @ checkout. Called the stor...

GetHuman-ymsteve's customer service issue with Chipotle Mexican Grill, Inc. from August 2018

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The issue in GetHuman-ymsteve's own words
Ordered online for the student promo. Forgot to add student @ checkout. Called the store, told by manager it's an in store deal. Asked to cancel the order, I'd come in. Manager had the employee tell me I had to cancel my order thru **** chipolte. My card is charged as we speak. The email does not say in-store deal.
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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-ymsteve
Aug 18th, 2018 - 10 mons ago
I have an issue with Chipotle Mexican Grill, Inc. too
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Seen by 8 customers so far
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Items needed
Order number
Name on account
Email on account
Home and billing address
Phone number on account
Location used
Employee name
Timeline
GetHuman-ymsteve started working on this issue
Aug 18th, 2018 10:13pm
GetHuman-ymsteve indicated the issue is not fixed yet.
Aug 18th, 2018 11:15pm
GetHuman-ymsteve confirmed the issue is fixed. Hooray!
Aug 22nd, 2018 1:00am