on ********* I made a purchase at a store in Plano, TX and paid by $** gift card. The c...
GetHuman-amitbuch's customer service issue with Chipotle Mexican Grill, Inc. from August 2018
Help me with my issue
First: share to improve GetHuman-amitbuch's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-amitbuch got the right customer help using our suggestion.
Before contacting them, items GetHuman-amitbuch may need:
Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman-amitbuch's own words
on ********* I made a purchase at a store in Plano, TX and paid by $** gift card. The cashier said the card had only $*.** on it and she charged it asking me to pay up the rest. **I tendered another card which had $*.** on it but there still was balance so I paid the rest by a normal credit card and gave away the useless giftcards to her for recycling. This is how it looked however,,,,**Today when I made another purchase and went home, my wife reminded me of the card with enough money on it and When I checked the receipted... the card with $ *.** actually had a balance of $**.** and it was enough to cover the entire purchase. Becuase of the cachier's error I was led to believe that there was no balance on the card and was duped to hand over the card.**Net result : I lost $**.** that was mine for this purchase. Here I give the exact details below :**Date of Purchase : **********Time : *:** PM*order number : ****Host : Medison**store : **** Legacy Dr*Plano, TX ********The card in question : ended with *****Tran : *******Auth : ********if Chipotle refunds this amount that legitimately was mine, will close this chapter.**Please help me,**Regards,**Amit
GetHuman-amitbuch did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.
I have an issue with Chipotle Mexican Grill, Inc. too
How GetHuman-amitbuch fixed the problem
We are waiting for GetHuman-amitbuch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.