on ********* I made a purchase at a store in Plano, TX and paid by $** gift card. The c...

GetHuman-amitbuch's customer service issue with Chipotle Mexican Grill, Inc. from August 2018

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on ********* I made a purchase at a store in Plano, TX and paid by $** gift card. The cashier said the card had only $*.** on it and she charged it asking me to pay up the rest. **I tendered another card which had $*.** on it but there still was balance so I paid the rest by a normal credit card and gave away the useless giftcards to her for recycling. This is how it looked however,,,,**Today when I made another purchase and went home, my wife reminded me of the card with enough money on it and When I checked the receipted... the card with $ *.** actually had a balance of $**.** and it was enough to cover the entire purchase. Becuase of the cachier's error I was led to believe that there was no balance on the card and was duped to hand over the card.**Net result : I lost $**.** that was mine for this purchase. Here I give the exact details below :**Date of Purchase : **********Time : *:** PM*order number : ****Host : Medison**store : **** Legacy Dr*Plano, TX ********The card in question : ended with *****Tran : *******Auth : ********if Chipotle refunds this amount that legitimately was mine, will close this chapter.**Please help me,**Regards,**Amit
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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-amitbuch
Aug 9th, 2018 - 8 mons ago
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Aug 9th, 2018 12:34am