I just received an information from the travel agent that my MU**** flight from Bangkok...

GetHuman-oktrinan's customer service issue with China Eastern Air from August 2018

Help with my China Eastern Air issue
The issue in GetHuman-oktrinan's own words
I just received an information from the travel agent that my MU**** flight from Bangkok to Nanjing on Sep *th is canceled and China Eastern provides an alternative flight with a transit in Kunming. And I agree with the change.**I don't know if my new booking is already confirmed because the agent kept telling me they haven't got any new information from China Eastern's side. **Can you tell me please if my flight change is already confirmed and when will I get my new e-ticket? My flight is less than a week so I can't even be calm. **Thanks.
GetHuman-oktrinan did not yet indicate what China Eastern Air should do to make this right.
I have an issue with China Eastern Air too
How GetHuman-oktrinan fixed the problem
We are waiting for GetHuman-oktrinan to fix the problem and share the solution with the rest of us customers.
Please help with my China Eastern Air issue
Do you have a customer issue as well?
We can help you get China Eastern Air's attention and get better help faster. Tap below to get started.
Having China Eastern Air issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would China Eastern Air email you?
This email address isn't valid

China Eastern Air

Customer service issue
Reported by GetHuman-oktrinan
Aug 28th, 2018 - 3 mons ago
I have an issue with China Eastern Air too
Fixed
Seen by 7 customers so far
Similar issue to 30 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-oktrinan started working on this issue
Aug 28th 12:33pm
GetHuman-oktrinan indicated the issue is not fixed yet.
Aug 29th 2:14pm
GetHuman-oktrinan indicated the issue is not fixed yet.
Aug 29th 2:15pm