I recently ordered a book through Chegg. I entered in the ISBN ***-*-***-*****-*. It sh...

GetHuman-lisavinc's customer service issue with Chegg from March 2021

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The issue in GetHuman-lisavinc's own words
I recently ordered a book through Chegg. I entered in the ISBN ***-*-***-*****-*. It shows up as the book I need, so I order it. Recognizing Race and Ethnicity. Power, Privilege, and Inequality by Kathleen J Fitzgerald. *rd Edition. So I order the book, yes it is Sunday and just finished my first week with the class and realize I was sent the * edition. So I just now go back on here, again putting in the ISBN, it brings up the book I need saying *rd edition, and at checkout, showing *nd edition AGAIN. PLease PLease PLEASE send me the *rd edition book, I am not sure why I received the second edition or why it comes up that way at checkout. I will send this one back right away. I need new content ASAP as this class is accelerated as an * week class. PLEASE HELP

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Chegg

Customer service issue
Reported by GetHuman-lisavinc
Mar 15th, 2021 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 6286 others
0 customers following this

Timeline

GetHuman-lisavinc started working on this issue
Mar 15th 3:17am

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