I need to cancel the subscription of an account I do not have access to. I do not have...

GetHuman-hszadows's customer service issue with Chegg from February 2021

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Order number, Billing address, and Email address on the account
The issue in GetHuman-hszadows's own words
I need to cancel the subscription of an account I do not have access to. I do not have access to the email the account is connected to.

GetHuman-hszadows did not yet indicate what Chegg should do to make this right.

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Chegg

Customer service issue
Reported by GetHuman-hszadows
Feb 12th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 6711 others
0 customers following this

Timeline

GetHuman-hszadows started working on this issue
Feb 12th 3:19am