May to August

GetHuman-zhoujt's Return an Order issue with Chegg from October 2020

4 views | 6545 similar | 0 following
Help with my Chegg issue
Did we steer you to the right help?
Waiting to see if GetHuman-zhoujt got the right customer help using our suggestion.
First: share to improve GetHuman-zhoujt's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zhoujt may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman-zhoujt's own words
Hello, *I am Jieting. I am so sorry. I want to apply for my refunds. After May, I didn't use it. I just chatted with the staff, and he told me that can give me * months of refunds. However, I only get * months refund email to me, so I want to double check. By the way, could you please give me back from MAY to August (* months)? I am pretty sure I didn't use it. Appreciate it. This photo is my bank bill. Thank you so much. **Thanks, *Jieting

GetHuman-zhoujt did not yet indicate what Chegg should do to make this right.

How GetHuman-zhoujt fixed the problem

We are waiting for GetHuman-zhoujt to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-zhoujt fixes it.
This email address isn't valid


Return an Order issue
Reported by GetHuman-zhoujt
Oct 5th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 6545 others
0 customers following this