Hello,*I had thought I cancelled my Chegg account back in August, but I just checked ov...

GetHuman-maliaaa's customer service issue with Chegg from October 2020

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The issue in GetHuman-maliaaa's own words
Hello,*I had thought I cancelled my Chegg account back in August, but I just checked over my credit card statement and have been getting billed $***mo - I haven't used the site since my online classes ended in July.*I am hoping to get refunded for the * charges of $** back to my mastercard on file & am needing help cancelling my account. The user name on the account is *****@***.com.*To reiterate, I am needing help cancelling my current subscription and am needing a refund for the * months of no use of $** ($***m*).**Thank you,*Malia Spear

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Chegg

Customer service issue
Reported by GetHuman-maliaaa
Oct 4th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 6527 others
0 customers following this

Timeline

GetHuman-maliaaa started working on this issue
Oct 4th, 2020 6:03pm
GetHuman-maliaaa indicated the issue is not fixed yet.
Oct 4th, 2020 6:05pm
GetHuman-maliaaa indicated the issue is not fixed yet.
Oct 4th, 2020 6:05pm

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