I placed an order for "Public Relations Campaigns" ISBN ************* on Tuesday August...

GetHuman5188266's customer service issue with Chegg from August 2020

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The issue in GetHuman5188266's own words
I placed an order for "Public Relations Campaigns" ISBN ************* on Tuesday August **, **** Order number ****WCTN. On the My Orders page it says the estimated arrival is Friday August **, ****, but the book has not yet arrived. When I click on "track book" it doesn't even say the book is shipped. I understand if there are shipping delays because of Covid-**, but I just would like an update on if my book was actually shipped or not. I would also like an updated Estimated Arrival date.

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Customer service issue
Reported by GetHuman5188266
Aug 22nd, 2020 - 8 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 5666 others
0 customers following this


GetHuman5188266 started working on this issue
Aug 22nd, 2020 10:18am
GetHuman5188266 indicated the issue is not fixed yet.
Aug 24th, 2020 2:29pm

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