I was charged a Chegg membership without my knowledge for ** months and I cannot afford...

GetHuman4921346's customer service issue with Chegg from June 2020

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Order number, Billing address, and Email address on the account
The issue in GetHuman4921346's own words
Not use the Chegg subscription, just the online textbooks ... I was charged a Chegg membership without my knowledge for ** months and I cannot afford this kind of money. It totals to ***.** and I am requesting for a refund of these services. If there is a way for Chegg to see my account activity you will see that I never used the benefits that come with having a Chegg monthly subscription.
I was never actually using it, I was only being charged it
A refund of the full $***.**
I have bought online textbooks and order textbooks from Chegg and everything was fine until I was randomly charged the monthly subscription.
Have not gotten a response from Chegg for a few months now.
How GetHuman4921346 fixed the problem

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Chegg

Chegg Monthly Subscription
Customer service issue
Reported by GetHuman4921346
Jun 6th, 2020 - a year ago
Not resolved
Seen by 19 customers so far
Similar issue to 6024 others
0 customers following this

Timeline

GetHuman4921346 started working on this issue
Jun 6th, 2020 11:57pm
GetHuman4921346 indicated the issue is not fixed yet.
Jun 6th, 2020 11:57pm
GetHuman4921346 indicated the issue is not fixed yet.
Jun 7th, 2020 12:01am
GetHuman4921346 indicated the issue is not fixed yet.
Jun 7th, 2020 12:03am
GetHuman4921346 indicated the issue is not fixed yet.
Jun 7th, 2020 12:22am
GetHuman4921346 indicated the issue is not fixed yet.
Jun 7th, 2020 12:22am
GetHuman4921346 indicated the issue is not fixed yet.
Jun 7th, 2020 12:23am

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