Hello, I received an email stating that I had authorized Chegg to charge me for this mo...

GetHuman-paolan's Overcharge on Account issue with Chegg from May 2020

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The issue in GetHuman-paolan's own words
Hello, I received an email stating that I had authorized Chegg to charge me for this month. The issue is that I had paused the subscription until August. I went to check my account and realized that the dates were "changed*wrong," so I decided to fix it once more. Is there any way to get the money back? Since I won't use it until I come back to class in August?
Get a refund for this month.
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Chegg

Chegg.com
Overcharge on Account issue
Reported by GetHuman-paolan
May 26th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6139 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account

Timeline

GetHuman-paolan started working on this issue
May 26th 2:09pm
GetHuman-paolan indicated the issue is not fixed yet.
May 27th 8:50am

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