I have a question that I asked on my account. I needed help with a specific part of the...

GetHuman2458236's customer service issue with Chegg from March 2019

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The issue in GetHuman2458236's own words
I have a question that I asked on my account. I needed help with a specific part of the question and I stated that I needed help with that specific part of the question. (Question * part e) But the support only copy and pasted a previously given answer to a different question. I attempted a appeal but nothing came of it. I doubt anyone even looked at it. Anyways I want the question refunded or I want the answer to the question I asked
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Chegg

Customer service issue
Reported by GetHuman2458236
Mar 12th, 2019 - 5 mons ago
I have an issue with Chegg too
Not resolved
Seen by 2 customers so far
Similar issue to 5178 others
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Timeline
GetHuman2458236 started working on this issue
Mar 12th 1:50am