I just got the subscription to Chegg Sutdy and I added a book for one of my classes *Fu...

GetHuman1967112's customer service issue with Chegg from January 2019

4307 similar
0 following
Help with my Chegg issue
Next: our robot will wait on hold for GetHuman1967112 to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1967112's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1967112's own words
Add books for my actual classes ... I just got the subscription to Chegg Sutdy and I added a book for one of my classes *Fundamentals of Engineering Thermodynamics*. But afterwards, a completely different book popped up *A Precalculus textbook*. I do not need or even want the solutions to this book and I know I only get five textbooks each month and I do not want that book to count towards that because I am not using gonna ever need it. I want this book removed from my textbook list.
I didn't even look up a precalcus book ever cause I haven't taken precalc since high school so I am especially frustrated because of that.
Just take the book off of my list
I'm new and I just want my problem fixed.
I tried seeing if I can take it off but I cant.
I have an issue with Chegg too
How GetHuman1967112 fixed the problem
We are waiting for GetHuman1967112 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1967112 fixes it.
This email address isn't valid


Chegg Study
Customer service issue
Reported by GetHuman1967112
Jan 15th, 2019 - 9 mons ago
I have an issue with Chegg too
Not resolved
Seen by 5 customers so far
Similar issue to 4307 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
GetHuman1967112 started working on this issue
Jan 15th 3:52am