My Chegg Study subscription automatically renewed, and I specifically ordered it as NOT...

GetHuman-kyraalle's customer service issue with Chegg from January 2019

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The issue in GetHuman-kyraalle's own words
My Chegg Study subscription automatically renewed, and I specifically ordered it as NOT a subscription. It didn’t send me a single warning about it, either. I need a refund ASAP, I don’t have the money for this. Please make it right.
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Chegg

Customer service issue
Reported by GetHuman-kyraalle
Jan 1st, 2019 - 8 mons ago
I have an issue with Chegg too
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Seen by 8 customers so far
Similar issue to 3913 others
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Timeline
GetHuman-kyraalle started working on this issue
Jan 1st 8:09am