I rented books on the mobile site and even got the mobile app. I finished my classes an...

GetHuman1475134's customer service issue with Chegg from November 2018

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The issue in GetHuman1475134's own words
I rented books on the mobile site and even got the mobile app. I finished my classes and plan to transfer to a two year because I was struggling financially. But, Chegg doesn't notify that I have a subscription to my account! Thus, I lost $**.** for two months of subscription. Please refund something! I only have a cent in my bank account after that. It resorted to taking money out of my savings account. I never used the services! All I did was rent books so I could afford college. But at this rate, I'm breaking down. Please help.
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Chegg

Customer service issue
Reported by GetHuman1475134
Nov 3rd, 2018 - a mon ago
I have an issue with Chegg too
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Seen by 2 customers so far
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Timeline
GetHuman1475134 started working on this issue
Nov 3rd 4:03am