Good morning, I went to cancel my subscription last month because it was too expensive...

GetHuman1369580's customer service issue with Chegg from October 2018

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The issue in GetHuman1369580's own words
Good morning, I went to cancel my subscription last month because it was too expensive for me, and an offer popped up that I would be charged $*.** or $*.** for the upcoming month (sorry I can't remember which one it was) so I clicked agree and chose to keep my membership, but I was just charged the full amount instead of that price. So I was just wondering why and was hoping you could help resolve this. Thank you for your time and help!
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Customer service issue
Reported by GetHuman1369580
Oct 18th, 2018 - 3 mons ago
I have an issue with Chegg too
Not resolved
Seen by 2 customers so far
Similar issue to 2832 others
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GetHuman1369580 started working on this issue
Oct 18th, 2018 2:56pm