When I went to cancel my 'Chegg Study' subscription last week Chegg offered me another...

GetHuman-jdiel's customer service issue with Chegg from September 2018

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The issue in GetHuman-jdiel's own words
When I went to cancel my 'Chegg Study' subscription last week Chegg offered me another month for $*.**. I chose to keep my subscription for that reason, however I was just charged $**.** today for this upcoming month. Is this a mistake? How can I fix this. **My account is linked to the email: *****@***.com
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Chegg

Customer service issue
Reported by GetHuman-jdiel
Sep 28th, 2018 - 10 mons ago
I have an issue with Chegg too
Not resolved
Seen by 13 customers so far
Similar issue to 2298 others
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Timeline
GetHuman-jdiel started working on this issue
Sep 28th, 2018 8:26pm