Hi, my name is Masara AlSayegh, I am a college student and I have been using Chegg for...

GetHuman-masaraal's customer service issue with Chegg from September 2018

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The issue in GetHuman-masaraal's own words
Hi, my name is Masara AlSayegh, I am a college student and I have been using Chegg for about * years. I was trying to access a solution today and I've been told to reset my password, so I did so, and then nothing changed, I couldn't access the solution, I went to my account and edited my billing info, and I've been charged extra. would you please help me, thanks a lot
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Chegg

Customer service issue
Reported by GetHuman-masaraal
Sep 28th, 2018 - 2 mons ago
I have an issue with Chegg too
Fixed
Seen by 5 customers so far
Similar issue to 2266 others
0 customers following this
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Timeline
GetHuman-masaraal started working on this issue
Sep 28th 2:04am
GetHuman-masaraal indicated the issue is not fixed yet.
Sep 29th 4:27pm