I ordered a book last monday (*******). *Linear Algebra and its Applications* Order...

GetHuman-ekelch's customer service issue with Chegg from August 2018

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The issue in GetHuman-ekelch's own words
I ordered a book last monday (*******). *Linear Algebra and its Applications* Order * **EB*BF**, I quickly realized this was not the version I needed, so I returned it. The pending charge on my bank statement disappeared after a few days. However, this morning, I see the charge is back and went through (is no longer pending). My order still says canceled, but it has gone through with the charge anyways. https:**i.imgur.com**LLpe*T.png*https:**i.imgur.com*SRChOQe.png
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Customer service issue
Reported by GetHuman-ekelch
Aug 25th, 2018 - 4 mons ago
I have an issue with Chegg too
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Aug 25th 6:06pm