I requested an extension until the ** of August and I was just charged over *** dollars...

GetHuman1021433's customer service issue with Chegg from August 2018

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The issue in GetHuman1021433's own words
I requested an extension until the ** of August and I was just charged over *** dollars for the whole book.
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Chegg

Customer service issue
Reported by GetHuman1021433
Aug 22nd, 2018 - a mon ago
I have an issue with Chegg too
Not resolved
Seen by 3 customers so far
Similar issue to 1188 others
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Timeline
GetHuman1021433 started working on this issue
Aug 22nd 1:14am