I rented the same book twice. Why was the first order $**.** and the second order...

GetHuman755931's customer service issue with Chegg from June 2018

Help with my Chegg issue
The issue in GetHuman755931's own words
I rented the same book twice. Why was the first order $**.** and the second order $**.**? Can I get a refund of the difference of $**.** please?
GetHuman755931 did not yet indicate what Chegg should do to make this right.
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Chegg

Customer service issue
Reported by GetHuman755931
Jun 6th, 2018 - 5 mons ago
I have an issue with Chegg too
Fixed
Seen by 5 customers so far
Similar issue to 546 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Timeline
GetHuman755931 started working on this issue
Jun 6th 2:00pm
GetHuman755931 confirmed the issue is fixed. Hooray!
Jun 6th 3:05pm