I rented the same book twice. Why was the first order $**.** and the second order...

GetHuman755931's customer service issue with Chegg from June 2018

Help with my Chegg issue
I rented the same book twice. Why was the first order $**.** and the second order $**.**? Can I get a refund of the difference of $**.** please?
I trust that Chegg will make this right and come up with a resolution that is fair.
Help with my Chegg issue
How GetHuman755931 fixed the problem:
I called their number that GetHuman provided
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Chegg

Customer service issue
Reported by GetHuman755931
Jun 6th, 2018 - 19d ago
I have an issue with Chegg too
Fixed
GetHuman755931 shared how to fix
Seen by 5 customers so far
Similar issue to 546 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Timeline
GetHuman755931 started working on this issue
Jun 6th 2:00pm
GetHuman755931 confirmed the issue is fixed. Hooray!
Jun 6th 3:05pm