A few months ago, I ordered two books but only received one of them. I talked to an age...

GetHuman-magrox's customer service issue with Chegg from April 2018

10 views
 | 
3522 similar
 | 
0 following
Help with my Chegg issue
First: share to improve GetHuman-magrox's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-magrox to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-magrox's own words
A few months ago, I ordered two books but only received one of them. I talked to an agent at Chegg and told them about this issue and they gave me a return. I am on my Chegg account and it still says that I have to return the book that I never received. I wanted to make sure that I will not get charged since I am not able to return the book since I never received it.
GetHuman-magrox did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman-magrox fixed the problem
We are waiting for GetHuman-magrox to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Chegg email you?
This email address isn't valid
Follow this issue
See how GetHuman-magrox fixes it.
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman-magrox
Apr 26th, 2018 - 8 mons ago
I have an issue with Chegg too
Not resolved
Seen by 10 customers so far
Similar issue to 3522 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Timeline
GetHuman-magrox started working on this issue
Apr 26th 2:07am