My credit card kept getting declined - Get help with a tutor - I had to keep restarting...

GetHuman-snpr_'s billing issue with Chegg from April 2018

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Help with my Chegg issue
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Order number, Billing address, and Email address on the account
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The issue and preferred resolution, in GetHuman-snpr_'s own words:
Get help with a tutor ... My credit card kept getting declined
I had to keep restarting the tutor session and we lost track of where we were
A refund because i also thought that i signed up for a free * day trial.
Help with my Chegg issue
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Chegg

Chegg study with tutors
billing issue
Reported by GetHuman-snpr_
Apr 21st, 2018 - 3 mons ago
I have an issue with Chegg too
Not resolved
Seen by 15 customers so far
Similar issue to 795 others
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Timeline
GetHuman-snpr_ started working on this issue
Apr 21st 4:34am