My account keeps getting locked as soon as I make a payment. Can I please unlock it fo...

GetHuman6874880's customer service issue with Chase from December 2021

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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman6874880's own words
My account keeps getting locked as soon as I make a payment. Can I please unlock it for me so I have access to the mobile app

GetHuman6874880 did not yet indicate what Chase should do to make this right.

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Chase

Customer service issue
Reported by GetHuman6874880
Dec 5th, 2021 - a month ago
Not resolved
Seen by 4 customers so far
Similar issue to 61 others
0 customers following this

Timeline

GetHuman6874880 started working on this issue
Dec 5th, 2021 1:45am