Ok Charter Communications says that I owe them $ ***.** and I don't understand it. I ha...

GetHuman5857931's customer service issue with Charter Communications from March 2021

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The issue in GetHuman5857931's own words
Ok Charter Communications says that I owe them $ ***.** and I don't understand it. I have a Amazon Fire stick and I stream on it. I started streaming Cinemax , Stars, and Epic. They were having a promotion I thought was through Amazon. I thought they were going to send me a bill or take the payments out of my bank card connected to my Amazon Prime account. I just checked my Credit Karma report ant that's how I found out about Charter saying I owe them money and haven't paid. Any other company if they haven't got there money would cut off the service.I need to find out what's going on . It has been put on my credit report and has dropped it ** pts. This is not going to work . I need to resolve this. Thx

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Charter Communications

Customer service issue
Reported by GetHuman5857931
Mar 18th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 469 others
0 customers following this

Timeline

GetHuman5857931 started working on this issue
Mar 18th 12:50am