Regarding account no. ****************, Spectrum TV Select was erroneously added to our...
GetHuman-jonasblu's customer service issue with Charter Communications from February 2021
Help with my Charter Communications issue
First: share to improve GetHuman-jonasblu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jonasblu may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-jonasblu's own words
Regarding account no. ****************, Spectrum TV Select was erroneously added to our Internet-only service after a transfer to a new address. That product had previously been supplied for free by the HOA. We do not use TV and would like the TV portion cancelled, and the related charges reversed. Thank you.
GetHuman-jonasblu did not yet indicate what Charter Communications should do to make this right.
I have an issue with Charter Communications too
How GetHuman-jonasblu fixed the problem
We are waiting for GetHuman-jonasblu to fix the problem and share the solution with the rest of us customers.
Please help with my Charter Communications issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Charter Communications customer problems.