I have I spectrum. In September I paid $*** a month. It went up in November and again i...

GetHuman-dwootten's customer service issue with Charter Communications from December 2019

Help with my Charter Communications issue
First: share to improve GetHuman-dwootten's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dwootten may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-dwootten's own words
I have I spectrum. In September I paid $*** a month. It went up in November and again in December to $*** a month. This was an increase in Oct. November and December. I can’t afford these increases. I need them to roll back the increases.

GetHuman-dwootten did not yet indicate what Charter Communications should do to make this right.

How GetHuman-dwootten fixed the problem

We are waiting for GetHuman-dwootten to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Charter Communications's attention and get better help faster. Tap below to get started.
Having Charter Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Charter Communications

Customer service issue
Reported by GetHuman-dwootten
Dec 11th, 2019 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 508 others
0 customers following this

Timeline

GetHuman-dwootten started working on this issue
Dec 11th, 2019 5:25pm
GetHuman-dwootten indicated the issue is not fixed yet.
Dec 14th, 2019 7:38pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers