I have been having internet issues for almost * year. Spectrum has sent tech after tech...

GetHuman-cmoor's customer service issue with Charter Communications from July 2018

1 view
 | 
596 similar
 | 
0 following
Help with my Charter Communications issue
First: share to improve GetHuman-cmoor's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-cmoor to get a Charter Communications rep on the line!
Always use the GetHuman Phone tocall Charter Communications. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-cmoor may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-cmoor's own words
I have been having internet issues for almost * year. Spectrum has sent tech after tech to resolve and issue is still happening. My modem continually reboots and i loose connection. I have never been so dissatisfied with a service until a signed on with Charter. Everything that is involved with my internet has been replace and least * times. Another tech is coming on ****...Not very confident it will be resolved.
GetHuman-cmoor did not yet indicate what Charter Communications should do to make this right.
I have an issue with Charter Communications too
How GetHuman-cmoor fixed the problem
We are waiting for GetHuman-cmoor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Charter Communications's attention and get better help faster. Tap below to get started.
Having Charter Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cmoor fixes it.
This email address isn't valid

Charter Communications

Customer service issue
Reported by GetHuman-cmoor
Jul 26th, 2018 - 10 mons ago
I have an issue with Charter Communications too
Not resolved
Seen by 1 customer so far
Similar issue to 596 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cmoor started working on this issue
Jul 26th, 2018 3:19pm