Cebu Pacific canceled my flight and offered a full refund * they say they did this on...
GetHuman-mscaseri's customer service issue with Cebu Pacific Airlines from November 2018
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Cebu Pacific canceled my flight and offered a full refund * they say they did this on Oct ** but cannot tell me how to track down the refund as it has not appeared in my credit card . The booking reference number is JLECKB . I have called multiple times only to be told to ring back in ** hours . They seem not to even record how many times I have called and cannot refer me to the team that does the refunds
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