Can I cancel my flight with Cebu Pacific Airlines and get a refund?
Yes, you can cancel your flight with Cebu Pacific Airlines and receive a refund, however, there are specific conditions that apply. If you have booked a refundable ticket, you are eligible for a refund, minus any applicable cancellation fees. These fees may vary depending on your ticket type and the time of cancellation. On the other hand, if you have purchased a non-refundable ticket, refunds are not available, but Cebu Pacific Airlines offers a Travel Fund option. The Travel Fund allows you to store the value of your ticket in a virtual wallet, which can be used as payment for future flights within 180 days. Flight changes are also permitted without any fees, subject to fare differences. Please note that refunds or Travel Fund credits can only be requested through the Cebu Pacific website or customer service channels.
Answered May 3, 2024
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