I made a purchase on ********** CAR********, which did not arrive, I canceled the purc...

GetHuman-deborada's customer service issue with Carters.com from September 2018

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The issue in GetHuman-deborada's own words
I made a purchase on ********** CAR********, which did not arrive, I canceled the purchase and made a complaint by email and they sent me an overnight delivery code as a solution, so I made a second purchase in an attempt to receive my order in ** hours as I was traveling and would have little time to wait for delivery, I used the code I received MV*RKZ*HNZH* and only after sending the second order CAR******* I was informed that the product I bought did not have this type of delivery the next day , I will not receive my order again because it already leaves the address informed on the purchase, so I want to cancel the purchase again. Because of a second mistake of the store I will not receive my purchase.
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Customer service issue
Reported by GetHuman-deborada
Sep 20th, 2018 - 6 mons ago
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Sep 20th, 2018 3:20pm