I can't get into my account. I tried many many times. It says I need my email address i...

GetHuman-lifefour's Account Access issue with Care.com from March 2021

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Before contacting them, items GetHuman-lifefour may need:
Name on account, Date of birth, Billing address, and Email address on account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-lifefour's own words
I can't get into my account. I tried many many times. It says I need my email address in the box after I clearly put it in.

GetHuman-lifefour did not yet indicate what Care.com should do to make this right.

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Care.com

Account Access issue
Reported by GetHuman-lifefour
Mar 3rd, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 1439 others
0 customers following this

Timeline

GetHuman-lifefour started working on this issue
Mar 3rd 4:37pm