Horrible

GetHuman5802766's Refund a Charge issue with Care.com from March 2021

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The issue in GetHuman5802766's own words
I have written * emails now explaining myself about the $***.** that came out of my account on **********. I made a mistake I didn't know the charge was going to be ***.** I didn't even understand I was asking question I was making an ad? I am a single mom I can't afford to lose a $***.**. I haven't used it as a seen what was happening I thought I had exited soon enough because another page came up asking if I wanted to add some additional plan for a lower rate I was no no no. To late you pulled from my account. Please I need an *** to call and I tried the *** number you have on the internet twice it says it's out of service. Ease I just want my money back k can't afford this. *Please email me or call *Jennifer Hansen***** **th Street South ***Brookings, SD************@***.com****-***-****

GetHuman5802766 did not yet indicate what Care.com should do to make this right.

I'm not a customer anymore
Yeah everything I could
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Care.com

Refund a Charge issue
Reported by GetHuman5802766
Mar 3rd, 2021 - a year ago
Not resolved
Seen by 29 customers so far
Similar issue to 1438 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account

Timeline

GetHuman5802766 started working on this issue
Mar 3rd, 2021 11:52am
GetHuman5802766 indicated the issue is not fixed yet.
Mar 5th, 2021 4:21pm
GetHuman5802766 confirmed the issue is fixed. Hooray!
Mar 13th, 2021 4:25pm
GetHuman5802766 indicated the issue is not fixed yet.
Mar 14th, 2021 2:27am
GetHuman5802766 indicated the issue is not fixed yet.
Mar 14th, 2021 2:29am