I signed up and paid for a basic package for care.com a month ago. I'm wondering if I...

GetHuman5312359's customer service issue with Care.com from September 2020

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The issue in GetHuman5312359's own words
I signed up and paid for a basic package for care.com a month ago. I'm wondering if I have to pay the additional **.** for a background check before I get responses to applications I send to families. Also, I'm not getting any messages from families on care.com and I'm wondering if they can't access me without me having my background check. If this is the case, why do they allow and charge people to set up an account and not allow you to get a job? The sign up and background check should be together, if that's the case.

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Customer service issue
Reported by GetHuman5312359
Sep 29th, 2020 - 8 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 1289 others
0 customers following this


GetHuman5312359 started working on this issue
Sep 29th, 2020 2:03pm

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