My user name and password are not working. It says my e-mail is invalid (though I get t...

GetHuman-ljsnoop's customer service issue with Care.com from February 2020

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The issue in GetHuman-ljsnoop's own words
My user name and password are not working. It says my e-mail is invalid (though I get the e-mails everyday) . I am unable to check on jobs I applied for. My background check was listed under both background check and Drivers check. so far no response******@***.com*Lisa Stofan
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Customer service issue
Reported by GetHuman-ljsnoop
Feb 17th, 2020 - 2 mos ago
Not resolved
Seen by 3 customers so far
Similar issue to 1567 others
0 customers following this
Timeline
GetHuman-ljsnoop started working on this issue
Feb 17th 8:37pm
GetHuman-ljsnoop indicated the issue is not fixed yet.
Feb 19th 6:05pm