My name is Nicole Lyons. I was trying to upgrade my account and repeatedly got an error...

GetHuman2948877's Refund a Charge issue with Care.com from May 2019

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The issue in GetHuman2948877's own words
My name is Nicole Lyons. I was trying to upgrade my account and repeatedly got an error message. I was them notified by my bank the I have been charged * times (** dollars) for the same transaction. I tried to call your number and was cut off * times . This is completely unacceptable and I want this rectified immediately or I will be filing legal proceedings again your company for fraudulent transactions.
GetHuman2948877 did not yet indicate what Care.com should do to make this right.
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Care.com

Refund a Charge issue
Reported by GetHuman2948877
May 19th, 2019 - a mon ago
I have an issue with Care.com too
Not resolved
Seen by 1 customer so far
Similar issue to 8152 others
0 customers following this
Timeline
GetHuman2948877 started working on this issue
May 19th 1:22pm