the lady that came from you, to watch my cats was a nightmare. i went over everything i...
GetHuman2232576's customer service issue with Care.com from February 2019
Help with my Care.com issue
GetHuman2232576's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman2232576 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2232576 may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman2232576's own words
the lady that came from you, to watch my cats was a nightmare. i went over everything in detail, *x before she came. i asked her if she wanted to come over so i could show her in person. where should i start....she did not once She was harmful to my cats! i did not pay her, & called you to explain, now i see a $** charge from you, this month, i expect a full refund, take me out of your program now. you should screen your care givers, more thoroughly! i have a huge online presence, & will relate this story to all **** friends, on fb, twitter, etc. i was appalled at the horrible care that she gave my cats!
GetHuman2232576 did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman2232576 fixed the problem
We are waiting for GetHuman2232576 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.