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Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman1890734's own words
I wrote an email last week about being over charged for my account. I received an email that said my account would be canceled and I would no longer be charged. That is great news but I never signed up for the Premium plan in the first place. So I would like to talk to someone on why I was charged for * months for it when I never signed up for it or used it after the initial month I needed. (I had only signed up for one month) I tried to call your **** number but it has no cue for my needs. Please have someone contact me on how this can be resolved we like your services and move a great deal with my husbands job so would like to continue using your website but this is the second time this has happened to us and I can not keep using a service that over charges me every time. Thank you for your time. *Megan Welch
GetHuman1890734 did not yet indicate what Care.com should do to make this right.
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