First of all, I never signed up for an ongoing account. That is fraudulent on your beh...

GetHuman-bskanapo's customer service issue with Care.com from November 2018

2 views
 | 
4194 similar
 | 
0 following
Help with my Care.com issue
First: share to improve GetHuman-bskanapo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bskanapo's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman-bskanapo a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-bskanapo may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman-bskanapo's own words
First of all, I never signed up for an ongoing account. That is fraudulent on your behalf. I know better than that. I also know that I would not have signed on for the Premium service, as it did not serve me.*I used your website from **** -*** and never found a caregiver (not that this is the issue). I am kindly asking you to credit me for September and October, as well as the pending charge for November.*Thank you.
GetHuman-bskanapo did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman-bskanapo fixed the problem
We are waiting for GetHuman-bskanapo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bskanapo fixes it.
This email address isn't valid

Care.com

Customer service issue
Reported by GetHuman-bskanapo
Nov 28th, 2018 - 9 mons ago
I have an issue with Care.com too
Not resolved
Seen by 2 customers so far
Similar issue to 4194 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bskanapo started working on this issue
Nov 28th, 2018 8:54pm