I cancelled my premium account several months ago, and today I noticed $** charged to...

GetHuman1617185's customer service issue with Care.com from November 2018

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The issue in GetHuman1617185's own words
I cancelled my premium account several months ago, and today I noticed $** charged to my credit card. I tried to access the information on my account and had trouble navigating the site. I cancelled the account again today, but I really want to be refunded the fee. And have my account cancelled back to the previous date. I haven't used the service. I got a job through care.come last july or August. Jamie Calise. Please help resolve this matter. Thank you Nancy Marangio
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Care.com

Customer service issue
Reported by GetHuman1617185
Nov 24th, 2018 - 10 mons ago
I have an issue with Care.com too
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Seen by 3 customers so far
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Timeline
GetHuman1617185 started working on this issue
Nov 24th, 2018 5:08pm