Hello I hired a sitter and she stated that she accepted and was charged for the backgro...

GetHuman-joddibri's customer service issue with Care.com from November 2018

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Hello I hired a sitter and she stated that she accepted and was charged for the background check. However I was sent an email from care stating that the request had times out due to her not accepting the background check. She informed me that she reached out to care and they informed her that it would be completely in a couple of days. Is there a way I can verify that the check is currently underway?

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Customer service issue

Reported by GetHuman-joddibri

Nov 9th, 2018 - 3 mons ago

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GetHuman-joddibri started working on this issue

Nov 9th, 2018 7:41pm

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Hello I hired a sitter and she stated...