Verizon Logged me out of my account by accidentally shutting off my phone. They have ap...

GetHuman-grsmile's customer service issue with from October 2018

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The issue in GetHuman-grsmile's own words
Verizon Logged me out of my account by accidentally shutting off my phone. They have apologized and issued me a credit. But I cannot remember the email linked to my account. I need to get in to accept the request for an potential employer named Kate to run a background check. I am unable to get in. I would be happy to send you a copy of my drivers license or whatever else you might need... please just help me get in. *Serena Bremer *Date of birth *-**-***Caregiver *Photos and whatever else you may need on request. *Address **** e bell road. *****Phoenix Az ***** *Current phone ****-***-*****Last phone****-***-*****Last phone****-***-*****It is the account with a video * *https:***mwb*member*viewSitterProfileLayoutTest?id*********

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Customer service issue
Reported by GetHuman-grsmile
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3357 others
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GetHuman-grsmile started working on this issue
Oct 21st, 2018 9:09pm