I didn’t want to subscribe for a premium membership I saw that $** was taken out of...

GetHuman-cortezj's customer service issue with Care.com from September 2018

3 views
 | 
2833 similar
 | 
0 following
Help with my Care.com issue
First: share to improve GetHuman-cortezj's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cortezj's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman-cortezj a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-cortezj may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman-cortezj's own words
I didn’t want to subscribe for a premium membership I saw that $** was taken out of my account yesterday night and now I am negative at my bank I would love to get a refund on my account thank you so much. I will be Using care . Com but only as a basic membership and not have to pay I cannot afford that type of membership thank you
GetHuman-cortezj did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman-cortezj fixed the problem
We are waiting for GetHuman-cortezj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Care.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-cortezj fixes it.
This email address isn't valid

Care.com

Customer service issue
Reported by GetHuman-cortezj
Sep 27th, 2018 - a mon ago
I have an issue with Care.com too
Not resolved
Seen by 3 customers so far
Similar issue to 2833 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cortezj started working on this issue
Sep 27th 10:19pm