I have no access to my care.com messages. I sent out multiple messages to families look...
GetHuman-sleiberh's customer service issue with Care.com from August 2018
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I have no access to my care.com messages. I sent out multiple messages to families looking for care and when I open my messaging on the app it shows my inbox is empty. I've spoken to two people through care.com customer support and they said my issue would be forwarded to technical support. I still have no access to my messages. I just upgraded my account to premium. I'm not happy and I want this issue resolved. Otherwise I want a refund. I didn't upgrade my account to not be able to contact families.
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