*-*-***I am writing you this to cancel my service as of NOW. I am NOT happy with this...
GetHuman-cjrcat's customer service issue with Care.com from August 2018
Help with my Care.com issue
First: share to improve GetHuman-cjrcat's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cjrcat's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman-cjrcat a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-cjrcat may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman-cjrcat's own words
*-*-***I am writing you this to cancel my service as of NOW. I am NOT happy with this service and would not recommend to anyone. I signed up *-*-** looking of someone to help me with my mother n law-she has dementia and your website is not user friendly and I can not message who I want to and if I do and get a respond it takes several days. I need someone NOW. I have found another source to help my mom out. Please cancel all of my membership-I will be contacting my credit card company.*This should show you the within a * day period using your services*website you need to re-evaluate your website.!!!
GetHuman-cjrcat did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman-cjrcat fixed the problem
We are waiting for GetHuman-cjrcat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.